Black Boucle Accent Chair with Storage Ottoman, 35.4" Wide Oversized Armchair with Rubberwood Base & 2 Bolster Pillows

Free standard shipping on every order across the contiguous US. Orders ship in 1–2 business days and most arrive within 4–9 business days. Large items may arrive in more than one box.

Request a return within 30 days of delivery for unused, unassembled items in their original packaging. Damaged or incorrect item? Contact us within 48 hours of delivery with photos. Read the full policy.

Our cloud sofas arrive compressed and need no assembly — just unbox and let them expand for 24–48 hours. 

Getting your furniture set up and looking great for years

Most of our furniture arrives flat-packed with all the hardware and instructions you need. Here’s how to make assembly easy and keep each piece in great condition.

Before you unbox

• Inspect the boxes when they arrive. If a box looks badly damaged, take photos before opening it.
• Check that all boxes have arrived. Large items may ship in multiple boxes on different days, so wait until you have them all before starting.
• Unbox near where the item will go, so you don’t have to carry a heavy finished piece through doorways.
• Open boxes carefully. Avoid using sharp blades deep in the box, so you don’t scratch the item.

Assembly tips

• Lay out every part and hardware piece and check them against the parts list before you begin.
• Work on a soft, clean surface, such as a rug or the flattened box, to protect the finish and your floor.
• Follow the instructions step by step and don’t fully tighten screws until the frame is together. Then tighten everything evenly.
• Don’t overtighten, especially on MDF or particleboard, as this can strip the holes.
• Get a second person for large items like beds, sofas, dressers and dining tables.
• Use the wall anchors included with tall pieces like shoe cabinets, dressers, bookshelves and hall trees, to prevent tipping.
• Keep the packaging until you’re sure you’re happy with the item. Returns need the original packaging.

Missing or damaged part? Don’t force the assembly. Email us within 48 hours of delivery at achuotarhagbor@gmail.com with your order number, the part name or number from the instructions, and a photo. We’ll send a replacement part or find another solution.

Caring for your furniture

Wood & wood veneer

• Dust regularly with a soft, dry cloth.
• Wipe up spills immediately, and use coasters and placemats.
• Keep out of direct sunlight and away from heaters to prevent fading and warping.

MDF & laminate

• Wipe with a slightly damp cloth, then dry straight away.
• Avoid soaking with water or using harsh cleaners.

Fabric, velvet, boucle, corduroy & teddy

• Vacuum regularly with an upholstery attachment.
• Blot spills right away with a clean cloth. Don’t rub.
• Brush velvet, corduroy and teddy fabric gently in the direction of the pile to keep it looking even.
• Check the care label before using any cleaner, and test it on a hidden spot first.

Faux marble & sintered stone

• Wipe with a soft cloth and mild soapy water.
• Avoid acidic or abrasive cleaners, and use trivets for hot dishes.

Metal frames

• Wipe with a dry or slightly damp cloth.
• Check and retighten bolts every few months.

Rattan & cane

• Dust with a soft brush or the brush attachment of your vacuum.
• Wipe with a slightly damp cloth, then let it dry fully.
• Keep away from direct heat and very dry air, which can make rattan brittle.

Mirrors & glass

• Clean with a soft, lint-free cloth and glass cleaner sprayed onto the cloth, not directly onto the mirror.
• Lean or mount floor mirrors on a flat, stable surface, and use any included anti-tip hardware.

LED lights & electric parts

• Unplug before cleaning, and wipe with a dry cloth only.
• Keep liquids away from LED strips, charging ports, power outlets and standing desk motors.
• Don’t overload power outlets built into furniture.

Good for every piece: check and tighten screws and bolts every few months, especially on chairs, beds and tables that get daily use.